|
Booklet Includes:
|
Booklet was created
with job seekers and students landing
positions in the $24,000 to $36,000+ range.
Must Use FREE Adobe
Acrobat Reader Version 3.0
to View and Print Download Booklets
|
| Goals |
To
Learn You Have More Skills Than You Think -- To Create A Customer
Service Resume That Builds Your Confidence -- To Learn How to Market
Your Skills -- To Turn Your Career Dream Into Reality |
Self - Confidence
&
Your Job Search
|
Stretching
Your Comfort Zone -- Did You Do It? Can You Do It Again? -- Employers
Want To Know If You Have The Skills They Need -- Looking For A Job Is
Hard Work -- Awareness Is The First Step -- Awareness + Goals + Actions
= Success |
Before &
After
Resume Examples
|
Compare
Before and After Resumes That Make The Most of Your Customer Service
Experience - Understand The Importance of Resume Design to Control The
Reader's Eye Path -- How To Market Skills vs Job Titles -- How To
Maximize Job Titles That Match Your Objective -- How To Sell Your
Skills In Seconds |
6 Easy Steps
Create Resumes &
Cover Letters
|
List
All Your Skills -- Label Skills With Functional Headings -- Analyze Ads
-- Select Best Headings -- Describe Each Heading -- Create Your
Objective, Education and Employment Sections -- Spreadsheet Showing All
6 Steps -- Tips On Selecting Your Functional Headings -- Worksheets To
Complete Each Step |
Skill Lists &
Sample Sentences
|
Lists
of Over 800 Skills and 400 Sample Sentences for 20 Industries -- List
of Skills Gained From Customer Service Programs and Training --
Transferable Skills List |
12 Questions
Create Content That Sells Your Skills
|
12
Questions -- Before & After Statements Illustrate How To Write
Powerful Content That Maximizes Your Customer Service Experience -- How
To Sell Your Top 5 Skills -- 24 Examples of Skill Headings vs Job
Titles -- How To Quantify -- How To Control and Expand Your Image |
Strategies That Blow
Away Your Competition!
|
Marketing
The 10 Hottest Skills -- Be Specific and Slant Headings To Your Job
Objective -- Selling The Benefits of Your Customer Service Skills --
Employers Compare Benefits When Hiring -- Solving Employers' Hidden
Needs -- Using PowerBase Statements -- Examples and Worksheets For Each
Strategy |
Why Use A
Targeted Resume?
|
Before
and After Resumes That Demonstrate The Power of Targeted Resumes --
Targeted Customer Service Resumes Land More Interviews and Higher
Salary Offers -- Targeted Resumes Help You Control and Elevate Your
Image -- Templates For Skill Based Resumes |
Before &
After
Cover Letters
Thank You Letters
|
Design
That Sells -- How To Grab An Employer's Attention in Seconds -- How to
Analyze Ads -- How To Identify Key Words That Market Your Customer
Service Skills At A Glance -- How To Make An Argument For Your
Qualifications -- Thank You Letters That Remind Employer's Who You Are
and Resummarize Your Top Skills |
Electronic
Resumes
|
Scannable
Resumes - A Must In The 90's Job Market -- Why You Need A Scannable
Resume -- Sam's Customer Service Resume Didn't Scan Well -- Sam's
Corrected Resume -- Scannable Resumes Can Grab Attention -- Two Resume
Versions -- Employers Use Key Words To Sort Scanned Resumes -- Scanned
Resumes Are Viewed By Human Eyes -- ASCII or Plain Text Conversion --
10 Formatting Guidelines -- Test Your Electronic Resume Before Sending
to Employers -- If You Are Not A Computer Pro -- Ways We Improved Tim's
Resume |
